By using the site, you agree to the use of cookies in your browser.
Hero Logistics Website Privacy Policy
Last updated: 5 June 2025
Introduction
Hero Logistics (“Hero,” “the Company,” “we,” “our,” “us”) respects the privacy of its customers, suppliers, vendors, website visitors and users (“you”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices and rights you have.
If you do not agree with our practices, please do not use the Website. By accessing or using any Hero Logistics website (including hero-log.com and any other site we own or operate), or by providing information to us offline, you agree to this Privacy Policy. We may update it from time to time, and continued use of the Website after changes means you accept those changes.
Scope
This Policy applies to information collected:
• On the Website.
• In email, text or other electronic messages with us.
• Through our advertising or applications on third-party sites that link to this Policy.
• When you interact with us offline (phone, events, contracts, etc.).
It does not apply to information collected by any third party that we do not control.
Information We Collect
How We Collect Information
• Directly from you when you fill in forms, create an account, make a purchase, sign a contract, enter a promotion, apply for employment, or communicate with us.
• Automatically through cookies, log files, web beacons and similar technologies as you browse the Website.
• From third-party partners such as analytics providers and marketing networks.
How We Use Information
• To present and operate the Website and its contents.
• To deliver products and services you request.
• To create, maintain and service accounts; process payments; perform billing and collections.
• To send transactional notices and important account or service updates.
• To improve the Website, analyze performance and develop new services.
• To conduct marketing or show you relevant advertising where allowed by law (you may opt out at any time).
• To enforce contracts and protect the rights, property or safety of Hero, our customers or others.
• For any other purpose disclosed when you provide the information, or with your consent.
Disclosure of Information
We may share information:
• With subsidiaries and affiliates.
• With contractors and service providers that support our business under confidentiality agreements.
• With a buyer or successor in connection with a merger, divestiture or other corporate transaction.
• To comply with legal obligations or respond to lawful requests.
• To protect the rights, property or safety of Hero, our customers or others.
• With your consent or at your direction.
We do not sell personal data for direct monetary compensation.
Cookies and Tracking Choices
You may refuse browser cookies or delete them through your browser settings. Disabling cookies may affect Website functionality. For interest-based advertising opt-outs, visit the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) sites, or adjust your device settings.
Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to access, correct, delete, restrict or object to processing of your personal data, or to receive it in portable form. You may also withdraw consent at any time without affecting prior lawful processing. To exercise rights, email privacy@hero-log.com. We may request proof of identity to protect your data.
Data Security
We use reasonable technical and organizational measures (including SSL encryption, firewalls and access controls) to protect personal data. No Internet transmission is completely secure; you provide data at your own risk. If you have a password for any part of the Website, you are responsible for keeping it confidential.
Children Under 18
The Website is not intended for children under 18. We do not knowingly collect information from minors. If we learn we have personal data from a child under 18, we will delete it. Please contact us if you believe such data has been collected.
Changes to This Policy
We will post any changes on this page with a new “Last updated” date. Please check periodically for updates.
Contact Us
Hero Logistics – Main Office
Phone: +1 219-567-1608
General email: info@hero-log.com
Privacy email: privacy@hero-log.com